The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player from Germany had requested a withdrawal prior to submitting their complaint. The issue was marked as resolved following the player’s…
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. The Complaints Team had made multiple attempts to contact the casino regarding the player’s delayed withdrawals but received no response. Read what other players wrote about it or…
If you or someone you know has a gambling problem and needs help, call or visit Gamecare. Start your mobile play today! Our rating algorithm for responsible gaming safety is founded on seven principles. Bottom holds all the relevant casino information and we advise in taking time to understand the T&C prior to engaging in…
